More than just a support program—a promise to stand beside you
We built Genetix CARES alongside patients, caregivers, and clinicians to provide the kind of support people actually need. From your first conversation through treatment and beyond, we stay with you—helping you move forward with clarity and confidence.
Support services
Patient Navigator
Your personalized contact throughout treatment
Insurance & Financial Support
Help navigating coverage and costs
Travel & Logistics
Travel and accommodation assistance
Fertility Preservation
Financial and logistical support
Community & Connection
Connect with others who understand
Your Patient Navigator is always in your corner
At the heart of Genetix CARES is a dedicated Patient Navigator: your single, consistent point of contact throughout treatment.
- Understand what to expect at every stage
- Coordinate logistics across care team and insurance
- Stay connected through regular check-ins
- Connect you to resources and support
Support at
every step
From your first conversation through long-term follow-up, Genetix CARES provides coordinated support across every stage of the treatment journey.
Getting Started
Meet your Navigator
Insurance & Planning
Coverage and approvals
Pre-treatment Prep
Travel and readiness
Treatment & Recovery
Ongoing
guidance
Long-term Follow-up
Continued support
Eligibility for support services is determined by Genetix and may vary.
Find a Qualified Treatment Center
In order to serve the needs of patients, a carefully selected network of Qualified Treatment Centers (QTCs) has been trained to administer Genetix therapies. Our therapies are only available at these QTCs.
QTCs are independently owned and operated. Genetix does not have oversight of any QTC or the medical care they provide. QTCs decide whom they will evaluate and treat based on various clinical and non-clinical factors such as patient age, insurance coverage, and capacity for new patients. Contact the QTC or Genetix CARES for additional information.
Your Patient Navigator can help you identify a QTC that accepts your insurance and is accepting new patients. You can also search for a QTC using our QTC locator tool. To start your search, please make a selection below.
Learn more about QTCs
Inclusion of a QTC in this locator tool does not represent an endorsement, referral, or recommendation from Genetix. It is the sole discretion of patients and their healthcare provider to determine which QTC may be the best fit for them.
Please note that the circumstances of coverage for Genetix treatments may vary based on QTC; a Patient Navigator at Genetix CARES may be able to provide information about insurance coverage.
Resources and support for healthcare providers
Genetix CARES extends your care beyond the clinic, providing patients with personalized support while helping reduce coordination burden on you and your team.
- Streamlined enrollment
- Care coordination
- Patient education & readiness